Thank you for shopping with us at JuneFirstStore.com. Please read our refund and return policy carefully to understand your rights and obligations.
Returns
We have a strict 5-day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return, the item must:
Be in the same condition as you received it.
Be unworn, unused, with tags, and in its original packaging.
Include the receipt or proof of purchase.
To start a return, please contact us at support@junefirststore.com. Once your return request is approved, we will provide a return shipping label and instructions on how and where to send the package.
Important Notes:
Returns will only be accepted for damaged items.
Items sent back without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if:
The item is defective or damaged.
You received the wrong item.
We require a product unboxing video as proof to evaluate and resolve the issue promptly.
Cancellations
No cancellations are allowed once an order has been printed or processed.
Exchanges
We only offer exchanges for items that are damaged. Exchanges must meet the same conditions as returns and must include proof of damage via an unboxing video.
Size Selection
To avoid size-related issues, always refer to our size chart before placing your order. We do not offer exchanges or returns for incorrect size selection due to our print-on-demand process.
Refunds
Refunds are not applicable as we only offer exchanges for damaged items.
Support
For any questions or further assistance, please contact us at support@junefirststore.com. Our team is committed to responding to your queries within 2 hours.
We appreciate your understanding and look forward to serving you!
